Damage And IssuesUpdated 3 months ago

At Zillabeau, we aim for perfection with every order. If your package arrives with any issues, such as damage, defects, or an incorrect item, please let us know within 10 days of receiving your order so we can assist you. Email us at [email protected], and we'll work to resolve it promptly. Damage refers to internal issues or leaks, not small cosmetic flaws.

Regrettably, we are unable to provide replacements for mistakes on the customer's end or for claims beyond the 10-day window. Refunds or replacements will be at Zillabeau’s discretion.