Shipping & Returns

My Account

Rewards

Zilla+ Membership

Zilla Pro

ZILLA CLUB

FEATURED COLLECTIONS

BRANDS

SHOP ALL

NEW ARRIVALS

Zillabeau

<p>If you receive a wrong or broken item, please email us at <a href="mailto:zilla@zillabeau.com">zilla@zillabeau.com</a>&#xA0;with clear photos showing the incorrect or damaged item as soon as possible. We apologize for any inconvenience caused and will take steps to resolve the issue promptly.</p>

If you receive a wrong or broken item, please email us at zilla@zillabeau.com with clear photos showing the incorrect or damaged item as soon as possible. We apologize for any inconvenience caused and will take steps to resolve the issue promptly.

What should I do if I receive a wrong or broken item?

I am allergic to certain chemicals in most nail polishes. Do you have an ingredients list?

What is so special about your base and topcoat?

Are Zillabeau products HEMA-free?

Products

Why isn't my discount code working?

Do you have any special deals for Nail salons?

Do discount codes expire?

What should I do if I forgot to apply a discount code to my order?

I have points that I want to use on my next purchase.

Pricing

How do I make a return?

Can I change my shipping or billing address after my order has been placed?

Will I be charged additional fees upon delivery when ordering from outside the US?

My package says "Delivered" but I haven't received it.

I noticed my item is under warranty. How do I utilize this?

Damage And Issues

How long will my order take to arrive?

Can I cancel an order I accidentally placed?

Do you ship worldwide?

I am interested in collaborating with Zillabeau. How do I do this?

Collaboration

What time zone is used for your service's operations?

is Clodi HEMA free?

Do I need to use a specific type of gel in addition to the base, top, and primer for my gel nail kit?

Are the builder gels offered strong or flexible?

How can I find out when a specific product will be back in stock?

When will you restock out of stock items?

What is the difference between the various finishes of nippers?

What should I do if I can't find my discount code?

What are the dimensions of the cards included with the polishes?

What should I do if the color of the item received does not match the color displayed on the website?

Are members eligible for an extra 20% discount on Gel Monsta products?

Do you ship to P.O. Boxes?

Will out-of-stock items be restocked soon, and how can I be informed?

What should I do if an item is missing from my order?

How do I sign up for a Zilla Pro membership discount, and which types of licenses do you accept?

What is your return policy for unused items?

What should I do if I receive a wrong or broken item?Updated 2 months ago